Accessibility Statement

Effective Date: 5 July 2026

At MystiBox, we are committed to providing an inclusive and accessible experience for all customers. We believe everyone should be able to access our products, services and information, regardless of their abilities or the technology they use.

This Accessibility Statement applies to www.mystibox.com.au and our online services.

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Our Commitment

MystiBox is committed to improving the accessibility and usability of our website so that it can be used by as many people as possible.

We aim to provide an online experience that is accessible, easy to navigate and compatible with commonly used assistive technologies.

Accessibility is an ongoing process, and we are continually working to improve our website and digital services.

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Website Accessibility

Where reasonably practicable, we aim to:

• use clear and consistent navigation;

• write content in plain and understandable language;

• provide meaningful headings and page structure;

• ensure sufficient colour contrast for readability;

• support keyboard navigation where possible;

• provide descriptive alternative text for important images;

• design pages that work across modern browsers and devices;

• maintain responsive layouts for desktop, tablet and mobile users.

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Ongoing Improvements

MystiBox regularly reviews its website and online services to identify opportunities to improve accessibility.

As our website evolves, we will continue implementing improvements that enhance usability for all visitors.

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Third-Party Services

Our website may include links to third-party websites or use third-party services such as payment providers, shipping providers or embedded content.

While we aim to work with reputable providers, we cannot guarantee the accessibility of third-party websites or services that are outside our control.

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Need Assistance?

If you experience difficulty accessing any part of our website or require information in an alternative format, we encourage you to contact us.

We welcome feedback about accessibility and will make reasonable efforts to provide assistance or improve accessibility wherever practicable.

Email: info@mystibox.com.au

Website: www.mystibox.com.au

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Feedback

We value feedback from our customers.

If you encounter an accessibility issue, please let us know by providing:

• the webpage or feature you were trying to access;

• a description of the issue;

• the device and browser you were using (if known); and

• your preferred method of contact.

Your feedback helps us improve the accessibility of our website and services for everyone.

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Continuous Improvement

MystiBox is committed to continually reviewing and improving accessibility as technologies, standards and customer needs evolve.

We appreciate your patience and feedback as we continue to enhance the accessibility of our website and services.